Patient Guide

Your Complete Hospital Visit Guide

Whether you're visiting us for a routine eye check-up, advanced treatment, or surgery, this guide will help you understand every step of your journey—from registration and consultation to treatment, discharge, and follow-up care.

Registration Process
Consultation Journey
Surgery & Follow-up
Patient Guide

Your Journey at Our Hospital

From your first appointment to follow-up care, our team is with you every step of the way.

Book Appointment

Schedule your visit online, by phone, or by visiting our hospital.

Registration

Complete registration and receive your consultation token.

Eye Examination

Vision testing and preliminary examination by our optometrist.

Doctor Consultation

Meet the ophthalmologist for diagnosis and treatment planning.

Treatment / Surgery

Receive medication, procedures, or surgery based on your condition.

Follow-up Care

Continue your recovery with scheduled follow-up visits and guidance.

Be Prepared for a Smooth Hospital Visit

Carry the following documents and essentials to help us provide faster and more efficient care.

Valid Photo ID

Carry Aadhaar Card, PAN Card, Passport, Driving Licence or any government-issued photo identity proof.

Previous Medical Records

Bring previous prescriptions, investigation reports, surgery records and discharge summaries.

Spectacles & Medications

Carry your current spectacles, eye drops and a list of medicines that you are taking.

Arrive Early

Reach the hospital at least 15–20 minutes before your appointment for registration and documentation.

Bring an Attendant

Elderly patients, children and surgery patients are advised to come with a family member or attendant.

Insurance Documents

If using insurance or a government health scheme, carry your insurance card, approval documents and identity proof.

Important: If your eyes will be dilated during the examination, your vision may remain blurred for a few hours. We recommend avoiding driving after your appointment and arranging for someone to accompany you if needed.

Quick & Hassle-Free Registration

Our registration process is designed to ensure a smooth and efficient experience for every patient.

01
Visit Registration Desk

Meet our registration executive who will guide you through the registration process.

02
Provide Patient Details

Share your mobile number, identity proof, previous MRD or referral details if available.

03
Complete Registration

Our team will create or retrieve your medical record and complete the registration process.

04
Receive Consultation Token

Receive your token number and proceed to the waiting area until your turn is announced.

What Happens During Your Hospital Visit?

Our experienced team ensures a comfortable and seamless experience throughout your eye care journey.

Vision Assessment

Our optometrists will evaluate your vision, check your eye power, and perform preliminary eye examinations before you meet the doctor.

Consultation with Eye Specialist

Your ophthalmologist will examine your eyes, review your medical history, explain the diagnosis, and recommend the most appropriate treatment.

Diagnostic Tests (If Required)

Advanced investigations such as OCT, Fundus Photography, Corneal Topography, Visual Field Analysis, or Ultrasound may be advised for accurate diagnosis.

Treatment & Counselling

Based on your condition, you may receive medications, laser treatment, counselling, or advice regarding surgery and follow-up care.

Optical & Pharmacy Services

If prescribed, you can conveniently purchase spectacles, contact lenses, eye drops, and medications from our in-house Optical Store and Pharmacy.

Preparing for Your Eye Surgery

Our team is committed to making your surgical experience safe, comfortable, and stress-free. Follow these simple guidelines before, during, and after your procedure.

Before Surgery

  • Attend all pre-operative evaluations.
  • Carry previous reports and investigation results.
  • Inform your doctor about all medications and allergies.
  • Follow fasting instructions if advised.
  • Arrange a family member or attendant to accompany you.

On the Day of Surgery

  • Arrive at the hospital at the scheduled reporting time.
  • Complete registration and consent formalities.
  • Our nursing team will prepare you for surgery.
  • Your surgeon will explain the procedure before surgery.
  • Relax while our experienced team takes care of you.

After Surgery

  • Use prescribed eye drops exactly as instructed.
  • Avoid rubbing or putting pressure on the operated eye.
  • Wear protective glasses or an eye shield if advised.
  • Attend all scheduled follow-up appointments.
  • Contact the hospital immediately if you experience severe pain or sudden vision changes.

Helping Us Provide a Safe & Comfortable Environment

We request all patients and visitors to follow these simple guidelines to ensure a pleasant experience for everyone.

Limit Attendants

To maintain comfort and reduce crowding, we recommend only one attendant accompanies each patient whenever possible.

Maintain Silence

Please keep conversations low and switch mobile phones to silent mode to maintain a peaceful hospital environment.

Maintain Hygiene

Use hand sanitizers provided throughout the hospital and help us keep our premises clean and hygienic.

No Smoking or Tobacco

Smoking and the use of tobacco products are strictly prohibited anywhere within the hospital premises.

Respect Privacy

Photography and videography inside patient care areas are not permitted without prior approval.

Follow Staff Instructions

Our doctors and healthcare staff are here to help. Please follow their instructions for your safety and smooth patient care.

Your Cooperation Matters

By following these guidelines, you help us maintain a safe, clean, and patient-friendly environment while enabling our medical team to deliver the highest quality eye care.

We're Here to Help

Ready for Your Visit?

Whether you're scheduling your first eye examination, planning surgery, or have questions before your visit, our team is here to guide you every step of the way.

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