Your privacy matters to us. We are committed to protecting your personal information.
Shri Ganapati Netralaya respects the privacy of patients, visitors and users of this website. This Privacy Policy explains how information provided through our website may be collected, used, stored and protected.
Depending on the services you use, we may collect information such as your name, mobile number, email address, appointment details and other information voluntarily submitted through our website forms.
Where required for healthcare services, additional information relevant to your consultation or interaction with the hospital may also be collected.
Information may be collected when you use services such as appointment requests, contact forms, patient feedback, teleconsultation services, medical record services or other online facilities.
We collect only information that is reasonably required for the relevant service or communication.
Information provided by you may be used for purposes including:
If you use an OTP-based service, your mobile number may be used to verify your identity and facilitate access to the requested service.
OTPs are intended for verification purposes and should not be shared with any other person.
Information relating to a patient's health or treatment may be handled as part of providing healthcare services. Such information is treated with appropriate confidentiality and used for legitimate healthcare and administrative purposes.
We do not sell or commercially trade personal information submitted through this website.
Information may be shared with authorized personnel, service providers, technology providers, payment processors or other parties where reasonably necessary to provide the requested service, comply with legal obligations or protect the rights and safety of patients and the organization.
Where online payments are available, payment transactions may be processed through authorized third-party payment gateways.
Payment information may be handled directly by the relevant payment service provider according to its applicable security and privacy practices.
Our website may use cookies or similar technologies to support website functionality, improve user experience and understand how visitors interact with our website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We take reasonable technical and organizational measures to protect information from unauthorized access, misuse, alteration, disclosure or loss.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, healthcare requirements, administrative purposes, legal obligations and applicable record-retention requirements.
Our website may contain links to external websites or services. We are not responsible for the privacy practices, content or security of third-party websites.
We encourage users to review the privacy policies of external websites before providing personal information.
If you have questions about personal information submitted through our website, or if you wish to raise a privacy-related concern, you may contact Shri Ganapati Netralaya through the details provided on our Contact Us page.
This Privacy Policy may be updated from time to time to reflect changes in our services, technology, applicable requirements or internal practices.
The updated policy will be published on this page with the revised effective date where applicable.
We are committed to handling personal and patient information responsibly and maintaining appropriate safeguards to protect your privacy.
If you have any questions, concerns or requests regarding this Privacy Policy, please contact Shri Ganapati Netralaya.
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